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Salary: £ 27300
We’re looking for people who can join us on the front line, supporting customers with a passion for our mission and growing their career with us.
What you’ll do Our smart energy and low carbon heating solutions mean our customers can enjoy clean, green and cosy homes. As a customer support specialist, you’ll be responsible for supporting customers once the sale of Solar Panels or Air Source Heat Pumps have closed. All our customers are passionate and excited for their green energy technology, so it’s your job to keep that excitement up. Your responsibilities will include:
What you’ll need We’re looking for people who can join us on the front line, supporting customers with a passion for our mission and growing their career with us. Other qualities we’d love to see include:
Join us in the Octoverse! Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about like:
If this sounds like you then join the Octopus Energy solar energy support team today!
The next steps We do things a little differently around here. If successful in your eligibility questions, we’ll invite you to complete our online blended assessment. This is made up of multiple-choice questions and three short video interview questions. You’ll be scored fairly by a real person and if you stand out to us, we’ll invite you to an online recruitment event where you can show us what you’ve got.
Salary: £ 36500
We’re looking for Electricians with a track record of safety and customer excellence, who are passionate about the mission Octopus is on.
We’re recruiting across England so you’ll see lots of vacancies in lots of locations. Please only apply to the role and location that is most suitable for you. Please don’t apply to multiple locations.
What you’ll do As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll have the backing of Octopus Energy’s massive tech power – so we’ll be able to constantly evolve and shift processes to ensure we’re always delivering our best service. This should help to keep admin to a minimum, allowing you to focus on what you do best. You’ll be responsible for:
What you’ll need We’re looking for Electricians with a proven track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes; in many cases, the first face-to-face contact a customer has with Octopus Energy – so our expectations are high. You must:
Other qualities we’d love to see include:
If this sounds like you then join the Octopus Energy team today!
The next steps We do things a little differently around here. If successful in your eligibility questions, we’ll invite you to complete our online blended assessment. This is made up of multiple-choice questions and three short video interview questions. You’ll be scored fairly by a real person and if you stand out to us, we’ll invite you to an in person recruitment event where you can show us what you’ve got.
Salary: £ 38000
We’re looking for Heating Engineers with a passion for low carbon technology to join us on our mission to greener energy for everyone!
What you’ll do At Octopus Energy Services, we put the customers’ experience at high priority, so you’ll carry out the work respectfully at their property. From day one you’ll be learning about new technologies and getting awesome training to give you the skills to assist the installation engineer. You’ll be responsible for:
Who you are We’re looking for passionate people who have worked on the installation of heating systems, and we provide full training for candidates looking to make the transition to renewables. What do we need from you?
You may also have qualifications such as WRAS Water Supply Regs, Gas safe certification, UHW10/HWSS or the BPEC L3 heat pump installation, but these are not essential!
If this sounds like you then join the Octopus Energy heat pump team today!
The next steps We do things a little differently around here. If successful in your eligibility questions, we’ll invite you to complete our online blended assessment. This is made up of multiple-choice questions and three short interview questions. You’ll be scored fairly by a real person and if you stand out to us, we’ll invite you to an in person recruitment event where you can show us what you’ve got.
Go from brand-new to guru. We’re on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality. Join us as a Low Carbon Apprentice and be on the frontline of driving our mission forward. You’ll even be earning a salary that grows as you do too!
We’re recruiting across England so you’ll see lots of vacancies in lots of locations. Please only apply to the role and location that is most suitable for you.
What you’ll do
During our 2-year programme, you’ll work as part of an awesome team to support the installation of low carbon technology, including air source heat pumps, in customers’ homes. Spend your time interacting with customers to install, service, fault find and repair our amazing tech. You could even find yourself planning, selecting, installing, servicing and maintaining low carbon tech with the supervision and support of experienced team members. You will also be responsible for:
Who you are
We’re looking for passionate, authentic people who take pride in the work they’re doing. We want to see how you embrace change, go above and beyond, and put our customers at the front of everything you do. It’s also important you’re comfortable working at heights and in confined spaces. You must have Maths and English GCSE at level 4-9, functional skills Maths and English, or equivalent, and a full UK driving licence with no more than 3 points. Other qualities we’d love to see include:
We encourage everyone to apply to our job, no matter who you are, as you might just be the candidate we hire. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Join us in the Octoverse! We’re one of the UK’s Best Companies to Work for. We’ve created a culture where people learn, decide and build quicker. You’ll work towards a level 3 Low Carbon Heating Technician qualification, learning from the most passionate individuals in the industry. You can also enjoy our amazing benefits including:
* probation period required to unlock some Amazing Octoes benefits including access to Electric vehicles via salary sacrifice etc…
The next steps We do things a little differently around here. If successful in your eligibility questions, we’ll invite you to complete our online blended assessment. This is made up of multiple-choice questions and three short video interview questions, but we’ll give you all the instructions you need to complete this. You’ll be scored fairly by a real person and if you stand out to us, we’ll invite you to a virtual assessment centre where you can show us what you’ve got.
Apprenticeship: Level 3 Low Carbon Heating Technician Duration: 24-months (plus 4-month EPA – End Point Assessment) Start Date: 8th October 2024 Salary: Starting salary (for age 16-20) £17,652, and (for age 21+) £20,381 with salary progression throughout and a final salary, after 5years in role, from £40,000.
Salary: £ 26000
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We’re looking for Plumbers with a passion for low carbon technology to join us on our mission to greener energy for everyone!
Who you are We’re looking for passionate people who have worked on the installation of heating systems, and we provide full training for candidates looking to make the transition to renewables!
WRAS Water Supply Regs or UHW10/HWSS Unvented DHW Storage Systems can also be beneficial but not essential!
Guildford, UK
Location: Guildford, UK
Salary: £ 30000
We’re looking for experienced Roofers/Roofers mates with a track record of safety and customer excellence, who are passionate about the mission Octopus is on.
As a roofer, you’ll be installing out awesome low carbon tech in customer’s homes. Customer experience is important to us, so our expectations are high.
What you’ll need
Why else you’ll love it here
Weybridge, UK
Location: Weybridge, UK
Salary: £ 23400
We’re looking for people who are early on in their sales career, passionate about the mission Octopus is in and want to grow their career with us.
What you’ll do Our smart energy and low carbon heating solutions mean our customers can enjoy clean, green and cosy homes. When you join us, you’ll be placed within either our Solar or Air Source Heat Pump team to work together to sell our technology. All our leads come through our website, so you can be sure our clients are just as passionate about green energy as we are. Some of the responsibilities you could take on include:
Who you are We’re looking for people who are early on in their sales career, passionate about the mission Octopus is on and want to grow their career with us. We would love for you to have a proven track record of excellent customer experience with excellent listening skills and confidence when dealing with customers over the phone in a B2C capacity. Other qualities we’d love to see include:
Help us make a big green dent in the universe. We’re on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality.
What you’ll be doing: We’re looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself. You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading.
As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power – so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.
What you’ll need:
What we offer: Octopus Energy has an extraordinary culture. We want your hard work to be rewarded with perks you actually care about!
The next steps We do things a little differently around here. If successful in our eligibility questions, we’ll be in touch to discuss joining us at our in-person recruitment event where you can show us what you’ve got! This is what we’ll ask of you on the day:
Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Whoever you are (whether man, woman, tall or small), if you like one of our jobs, we encourage you to apply (even if you don’t meet 100% of our requirements) as you might just be the candidate we hire. As an equal opportunity employer, we do not discriminate based on any protected attribute. Our dedication is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
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